Category: Industry

Out of 19 Young Entrepreneurs featured in the Globe and Mail’s spotlight on Calgary, AcceleratorYYC is proud to be the home of 4 of them! Trevor Gair from theSoJo.net, Joshua Pinter from Community Point, Ziko Rajabali from QuickQueue, and Pieter Boekhoff co-founder of AcceleratorYYC and from Fenture Solutions. Although Lloyed Lobo is not an official member of the space, his and Alex Popa’s company Boast Capital is a huge supporter and we are very please to see them represented on the list. 

Mobile - Americans age 18-34, or Generation C as they've been recently dubbed, make up 23% of the US population but they comprise an outsized proportion of consumers who watch online video (27%), visit social networking sites and blogs (27%), own a tablet (33%), and use a smartphone (39%), according to a report by Nielsen and NM Incite.

In our continuing research on the emerging role of the Chief Customer Officer (CCO), we recently looked at the kinds of authority their firms vest in them to drive change across the organization as customer loyalty and customer experience management programs are put in place. This authority can affect the activities they do, the composition of the teams that report into them, and the budgets they control. For firms considering putting this kind of senior customer experience leader in place, Forrester has identified three archetypal models that characterize the most typical modes in which CCOs operate.

There's a digital divide where not everyone has easy access to the Internet. While those of us in the United States complain about how we have to pay more for Internet service that’s slower than those of other first-world countries, within the United States there’s a gaping chasm between the haves and the have-nots. In this infographic by OnlineITdegree.net, an ad-free website describing itself as “an online informational resource for individuals looking to pursue IT degree of related education and careers,” you’ll find surprising information about the differences in Internet access in the United States.

We all love statistics, specially when they are about social media. I’ve made life so much easier by compiling all the statistics I could find over the past month or so in one handy bulleted article, including the following stats: Facebook, Facebook in business, Twitter, Twitter in business, LinkedIn, YouTube, Other (social networks), General social media stats, Mobile, QR codes and Facebook in Australia stats. Feel free to let me know if any of them are outdated or if I’ve missed any good ones. Enjoy!